Unable to login to EDMA

Unable to login to EDMA

Issue: EDMA Keeps Loading and Won’t Let Me Log In If you're having trouble logging into EDMA and it just keeps loading, try the following steps: ✅ Step-by-Step Troubleshooting Clear Your Browser Cache On Google Chrome: Click the three dots (top-right) Go to Settings → Privacy and Security → Clear browsing data Select "Cached images and files" → Click Clear data Close and Reopen Your Browser After clearing the cache, completely close your browser and reopen it. Try Incognito / Private Mode Open a new Incognito window (Ctrl + Shift + N) and try logging in to EDMA. Use a Different Browser Try opening EDMA in a different browser (e.g., Firefox, Edge, Safari). Check Internet Connection Make sure your internet is stable. Try restarting your Wi-Fi or switching networks if possible. Disable Browser Extensions Some browser extensions (like ad blockers) may cause loading issues. Try turning them off. Restart Your Computer A quick restart can sometimes fix temporary issues.
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