Why does my meter show “No Comm” or “Offline”?

Why does my meter show “No Comm” or “Offline”?

Why does my meter show “No Comm” or “Offline”?

This may indicate:

  • GSM/network signal problems

  • SIM card or antenna fault

  • Disconnected concentrator in the area

Support agents will:

  • Verify signal strength remotely

  • Check if your meter is part of a known outage

  • Escalate to technicians if needed

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